The Purpose of This Guide
The Financial Services Guide (FSG) is an important document which we are required to give you under the requirements of our Australian Financial Services Licence. It provides you with information about PGW Financial Services Pty Ltd to help you decide whether to use the financial services we provide. This FSG explains the services we can offer to you and the types of products we offer. It also explains how we (and other related persons) are remunerated for these services and includes details of our internal and external complaints handling procedures. PGW Financial Services Pty Ltd authorises the distribution of this FSG.
Not Independent
PGW Financial Services Pty Ltd is not independent, impartial, or unbiased because although we will always put your interests before ours when giving advice, we may at times be remunerated by commission when helping clients arrange insurance and may act in or hold positions where a payment is received where you may be invested. We strongly believe this is the most appropriate remuneration model for many insurance clients, but a consequence is it then precludes us from calling ourselves independent.
PGW Financial Services Pty Ltd
Address: Level 19, 144 Edward Street, Brisbane City QLD 4000
Tel: 0419 398 401
Email: ben@pgwfinancial.com.au
Australian Financial Services Licence: 384713
My Adviser
John Pontikas is an Authorised Representative of PGW Financial Services Pty Ltd
Authorised Representative Number: AR No. 329302
Address: PO Box 513, Adelaide SA 5000
Email: john.pontikas@jmpstrategicinvestments.com.au
Phone: 0405 730 515
JMP Strategic Investments Pty Ltd, Authorised Representative number CAR No. 414567, is a company associated with John Pontikas and is authorised by the Licensee to provide clerical and administrative services. Trade Profitably is a registered trading name of John Pontikas.
John Pontikas is authorised to provide General Financial Product advice in respect of the following classes of financial products:
- Deposit & Payment Products
- Securities
The Advice Process
Will you receive a statement of advice?
I do not provide personal advice to retail clients. Accordingly, you should not expect to receive a Statement of Advice (SOA) from me.
Will you receive a general advice warning?
Where I provide general advice, I will also provide a general advice warning that the advice does not take into account your objectives, financial situation or needs.
How do we provide general advice?
Any advice provided by John Pontikas is limited to general financial product advice - for example, through educational course content, emails, newsletters, and website material. I do not provide personal financial product advice to retail clients. Before making any financial decision, I recommend you obtain advice tailored to your individual objectives, financial situation, and needs from a licensed financial adviser who provides personal advice.
Complaints Resolution
If you have a complaint about the service provided to you, please contact your adviser in the first instance. If unresolved, you may escalate to:
PGW Financial Services Pty Ltd
GPO Box 2241, Brisbane QLD 4001 | Tel: 0419 398 401
Australian Financial Complaints Authority (AFCA): 1800 931 678
ASIC Info Line: 1300 300 630
PGW Financial Services Pty Ltd maintains Professional Indemnity insurance in accordance with s.912B of the Corporations Act 2001, covering authorised representatives for a minimum of 7 years after ceasing the relationship.