Privacy Policy

This Privacy Policy applies to tradeprofitably.com.au and Trade Profitably course and community (collectively, "we", "us", "our"), operated by JMP Strategic Investments Pty Ltd (ABN 20 161 825 667) and John Pontikas, Authorised Representative AR 329302 of PGW Financial Services Pty Ltd AFSL 384713.

We abide by the Australian Privacy Principles (APPs) established under the Privacy Amendment (Enhancing Privacy Protection) Act 2012. This policy explains how we collect, use, store, and protect your personal information when you visit tradeprofitably.com.au, enrol in Trade Profitably, or participate in Trade Profitably Community.

We may update this policy from time to time. The current version is always available at tradeprofitably.com.au. Continued use of our site or services following any update constitutes your acceptance of the revised policy.

What Information We Collect

When you interact with tradeprofitably.com.au or purchase Trade Profitably, we may collect the following personal information:

• Your name and email address
• Payment information (processed securely through Kajabi's payment infrastructure - we do not store your card details)
• Communications you send to us by email or through our community platforms
• Usage data relating to your course progress and community participation

We collect this information when you purchase Trade Profitably, join Trade Profitably Community, subscribe to our email list, or contact us directly.

How We Use Your Information

We use the personal information we collect to:

• provide you with access to Trade Profitably course and community;
• send you course-related communications, updates, and educational content;
• respond to your enquiries and provide customer support;
• comply with our legal and regulatory obligations as an authorised representative of PGW Financial Services Pty Ltd.

We will not use your personal information for any purpose other than those described above without your prior written consent, except where required by law.

Email Communications

By purchasing Trade Profitably or subscribing to our email list, you consent to receiving email communications from John Pontikas and JMP Strategic Investments Pty Ltd. These may include course content, community updates, the weekly Market Governance Memorandum (where included in your membership), and general financial education content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send. Transactional emails related to your course access and account cannot be unsubscribed from while your account remains active.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Kajabi, our course and community platform provider, for the purpose of delivering your course access and communications;
• payment processors for the purpose of completing your purchase;
• regulatory bodies including ASIC where required under the Corporations Act or applicable law.

Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Your course access is protected by password authentication through the Kajabi platform. Payment transactions are encrypted and processed securely.

Access and Correction

You may request access to the personal information we hold about you, or request that we correct inaccurate information, at any time by contacting us at the details below. We will endeavour to respond within 14 days.

Cookies

tradeprofitably.com.au may use cookies and similar technologies to understand how visitors use our site. You may disable cookies in your browser settings, though this may affect some site functionality.

Privacy Complaints

If you have a complaint about how we have handled your personal information, please contact us directly. We will acknowledge your complaint within 7 days and work to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.